Refund & Return Policy
IMPORTANT – PLEASE READ CAREFULLY
Due to the nature of perfumes as hygiene-sensitive products, we follow a strict no-return policy.
Returns & Refunds
No returns or refunds once an order is delivered, including:
- Opened products
- Unopened products
- Change of mind
- Scent preference
Exceptions
Refunds or replacements are only applicable if:
- You receive a damaged product
- You receive the wrong item
You must contact us within 24 hours of delivery with:
- Unboxing video
- Clear photos of the issue
Requests beyond this timeframe will not be accepted.