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Got questions?
Find answers to commonly asked questions about our perfumes, shipping, returns, and more.
Yes. All perfumes sold at Sans Perfumery are 100% authentic, brand new, and factory-sealed. We do not sell testers, decants, or replicas.
Yes. We provide a free scent consultation to help you choose a fragrance that fits your taste, occasion, and climate. Just email us before ordering.
We keep our pricing straightforward and avoid unnecessary markups. This allows us to offer competitive prices while maintaining authenticity and quality.
Perfumes are hygiene-sensitive products, so all sales are final once delivered. Returns or refunds are only accepted if the item is damaged or incorrect.
Orders are usually delivered within 2–4 business days in the UAE and 4–7 business days outside the UAE, depending on location and customs clearance.
Yes. We currently ship to the UAE, GCC countries, and India. Shipping fees and delivery estimates are shown at checkout.
Fragrance performance varies based on skin chemistry, weather, and usage. Longevity and projection can differ from person to person.
Brands may update packaging or batch designs from time to time. Minor variations in box or bottle appearance are normal and do not affect authenticity or scent quality.
